Artist Materials Online

Big Discounts on Art Supplies Canvases Made To Order 'In House'

Premium Low Cost Imported Canvases Picture Framing Specialists

The Art & Frame Centre, Kelly Bray, Cornwall Tel: 01579 383523 (Established 1979)

Ukraine flag

WE STAND IN FULL
SOLIDARITY WITH
UKRAINE

PRIVACY STATEMENT

At Artists Materials Online we take your privacy very seriously. In this Privacy Policy, we've provided detailed information on when and why we collect your Personal Data, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.

Data Protection

Under the EU General Data Protection Regulations (GDPR) and the Data Protection Act 2018, we are legally obliged to keep secure any information you give us. We have strict security procedures in place and we will not pass your data on to anyone else.

What information do we collect?

We collect several kinds of information from this website:

  • order and payment details for orders
  • details for additions to our mailing list
  • server log files

In order to place an order via our website you must provide your name, address, phone number, and email address. We will not pass these details on to any company other than the payment provider and delivery companies. who will deliver your order.

Use of personal data

You can access our website without providing Personal Data. However, some services require you to provide information for us. These cases are explained below. In these situations, if you withhold any Personal Data requested by us, it may not be possible for you to complete a task on the website e.g. purchasing a product or registering for our mailing list.

Mailing list

If you register for our emailing list, some personal information needs to be submitted:

  • your name
  • your email address

We use that information to:

  • contact you if we need to obtain or provide additional information
  • check if our records are correct

This information is held securely until you unsubscribe from our mailing list. We don't rent or trade email lists with other organisations or businesses. We may use the Mailchimp service to store this data and to deliver our email newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our emails.

If you are subscribed to our print mailing lists, we will send your personal information (name and address) to a third party mailing company, to complete this mailing on our behalf. Your data will be transferred securely and will only be used for the purpose of completing this mailing.

You can unsubscribe to mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by using our Contact Form.

Log Files

Log files allow us to record visitors' use of the website. This information is used to improve the website in the future. Log files do not contain any personal information.

Credit/debit card transaction and security

For your security, authorisation on all orders will be checked with the credit card company before goods are despatched. Additionally, As per industry standards secure server software encrypts all your payment details, including credit/debit card number, name on card and expiry date.

Cookies

Our website uses cookies to hold your order information and to maintain the flow of data during your online shopping session. The session cookie is deleted when you close your web browser.

Our website does not include any “tracking” or “profiling” cookies or any third-party cookies.

For more information on cookies, see:

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold about you. Please email your request to orders@artistsmaterialsonline.co.uk or write to us at The Scan Print Art Centre, Block A Florence Road Business Park, Kelly Bray, Callington, Cornwall PL17 8EX.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect and how we use it.

If you have any questions about how we store or use your data, please send an email to orders@artistsmaterialsonline.co.uk or write to us at The Scan Print Art Centre, Block A Florence Road Business Park, Kelly Bray, Callington, Cornwall PL17 8EX.

This Privacy Policy was last reviewed on 18th October 2021.